Our Shipping Policy

Shipping Policy

Thank you for choosing Amber & Aurora Candles! We're delighted to bring the warmth and ambiance of our handcrafted candles to your doorstep. Below, you'll find our shipping policy to guide you through the process:

Shipping Destinations: We currently ship within the Republic of Ireland. Unfortunately, we do not offer international shipping at this time.

Processing Time: Orders are typically processed and dispatched within 1-3 business days after payment confirmation. Please note that processing may take longer during peak seasons or special promotions.

Shipping Methods: We primarily ship via An Post, ensuring safe and reliable delivery of your candles. For local deliveries within Co. Waterford, we may utilize our own delivery service for a more personalized experience.

Shipping Rates: Shipping rates are calculated based on the total weight of your order and your delivery location. You can view the shipping cost at checkout before completing your purchase. We occasionally offer free shipping promotions, so keep an eye out for those!

Estimated Delivery Time: Once your order has been dispatched, you can expect delivery within 1-3 business days for addresses within Ireland. Please note that delivery times may vary depending on your location and any unforeseen circumstances that may affect shipping carriers.

Delivery Issues: In the rare event of any delivery issues or concerns, please don't hesitate to contact our customer service team at [Your Contact Information]. We're here to assist you and ensure that your candles reach you safely and in perfect condition.

Additional Information:

  • Please ensure that your shipping address is accurate and complete to avoid any delays or delivery issues.
  • We are unable to deliver to P.O. boxes, so please provide a physical address for delivery.
  • If you require any special shipping arrangements or have specific delivery instructions, please inform us at the time of placing your order.

Thank you for choosing Amber & Aurora Candles for your candle needs. We appreciate your support and hope you enjoy the warm glow of our candles in your home!